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Ticketing System
The ticketing system created by Global7 is a fully integrated method of
communicating with your customers in a variety of different ways. The
ticketing system is an emailing system that records all communications,
including times and dates, with your customers, to insure that all
information is correct and can be referenced. The ticketing system
allocated a ‘ticket’ number to the customer for each particular query,
to allow for easy referencing. Tickets can also be assigned to relevant
departments such as ‘shipping’ or ‘billing’ to ensure the correct
person deals with an enquiry.
 Our ticketing systems seamlessly
integrate with your ecommerce or website and because it uses e-mail it
is simple and intuitive to use. No more messing around with bulky user
interfaces, no more lost tickets that mysteriously vanish into the
system; you are able to work through the tickets at your own pace using
your own e-mails. The fact that all communication is logged with the
time and the date makes your job even easier; your clients will now be
able to relax safe in the knowledge that their queries and questions
are being read and answered via our ticket system. You are free with
our ticketing systems to easily manage, organise and archive all of the
tickets as you see fit, the great thing about our ticketing system is
that it doesn't force you to sort your support requests in a certain
way, you are free to file requests and sort through them in a manner
that suits you and your business.
The Global7 ticketing system is
an attractive alternative to many of the overly complex systems on the
market. Our system integrates seamlessly with no hiccups and stresses
and you can be up and running almost immediately. If you need to
transfer tickets to other departments this can be accomplished easily
with a few clicks of the mouse; management, organisation, customer
support, everything will be a breeze with our ticketing system.
Powerful, versatile and cutting edge, you can depend on our ticketing
system to help you help your customers and get results every time.
Would you like a website that offers all this functionality and more? Then take a FREE DEMO by CLICKING HERE
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